Installation date incorrect

RMMM

I'm chosing 27 June but it shows me 06 April

Mike

This is the english community

Avez vous essayé de changer de navigateur ou changer de date?

RMMM

Yes, same thing with chrome or firefox

Mike

Then you must contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
3- The green chat bubble should appear after a few seconds in the bottom right corner.

RMMM

no matter which date I choose, it shows the same April 06

Huar_Cora

Hi,
It’s just a visualization problem, yesterday a friend had the same trouble and she’s just finish his appointment and the date was the correct one.

RMMM

You're right, just finished the subscription. It shows correct date. But this is weird. They should fix this.

Whizz

Hello Narek,
I apologize for this inconvenience.
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to this unpleasant situation.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Cheers!
Nicolae Bogdan

SuperFizzeur

Hello Narek! Thanks 4 your wonderful question!
In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best.

SuperFizzeur

Hi Narek!
Problem resolved?