Voicemail Personalized Greeting not showing up for people calling?

Andrei D. #11751

I have set up a personalized greeting, but when I call from a friends phone, they only hear the prerecorded message from fizz, and not my personalized greeting

Mike

Did you already try to cancel the greeting and to redo it?
If it does not work, you must contact the support in order to have it fixed

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
3- The green chat bubble should appear after a few seconds in the bottom right corner.

SuperFizzeur

Hi Andred! Thanks for your magnifico question!
In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best.

Whizz

Hi Andrei,
Please make sure that you've followed the correct steps to set-up your voicemail greeting from the FAQ provided by Mike. If you still encounter this issue, I'm kindly asking you to contact us in private via live chat to be able to help you in real time, as we'll need more details from you. Here you have the contact link: https://fizz.ca/en/contact-us.
Have a good one!
Radu