Sim Card Order?

I am trying to order a SIM card. I keep getting an error saying I have reached the maximum for my household. My wife and two sons have Fizz accounts.

Answers

  • Sebastien
    Sebastien Posts: 2,144
    Are you in Montreal or Norh shore? You can now buy your sim at Couche-Tard
    https://fizz.ca/en/couche-tard-sim
  • J D. #792
    J D. #792 Posts: 313
    Contact support via chat. They will resolve your maximum limit. I had same issue and was resolved during a chat session with Fizz support.
  • EdmTrance
    EdmTrance Posts: 2,845
    Hi Peter!
    Problem resolved?
  • Whizz
    Whizz Posts: 10,134
    Hello Peter,
    I see that you've already contacted us via live chat. One of my colleagues has already informed you that you've reached the maximum limit of cards that can be ordered at the same address. He advised you to make the order at a different address, or to purchase a SIM card from one of the available Couche-Tard shops in your area.
    Enjoy your day!
    Radu
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