Not receiving calls and can't send/receive texts?

Chose answered by mistake.
Can make calls, but some calls I cannot receive. Cannot send or receive any texts or pictures. worried that I am missing calls/texts that I am unaware of
Reset my phone, have a blackberry key2

Answers

  • EdmTrance
    EdmTrance Posts: 2,754
    Hi Mike!
    Just a follow-up, you got the same problem?
  • Still have the same problem, it's been already 2 days, they said they opened a ticket but nothing yet. Missing work calls...
  • EdmTrance
    EdmTrance Posts: 2,754
    Hi Mike!
    I suggest you to send a message on Messenger , you can talk to a superior here. Have a nice day
  • Will send a ticket. What do I need to include, just my number?
  • ***update**
    Still not able to receive calls and [email protected] ca is saying it no longer takes emails and my issue won't be answered...
  • EdmTrance
    EdmTrance Posts: 2,754
    @mike The last step you can do is to try to contact fizz by facebook or ask for a refund.
    I think it is the a fizz system fault. We can't help here. I've done my best to help you.
    Have a nice day. :)
  • **day3**
    Still no update or email regarding my issue. 3 days without incoming calls for a business, really regretting swapping 2 lines for Fizz
This discussion has been closed.