Internet is down what next?

Alexandru L. #23692

There is no Network detected by modem. Reset did not help , what next?

Mike

You must contact the support, they will be available starting from 8am, sometimes 7h30
It can also be a temporary problem

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Whizz

Hello Alexandru,
In order to be able to help you out with more verifications on this subject and to bring you a solution, I propose to you to contact us in private by chat or via social networks to check further together: https://fizz.ca/en/contact-us
In the meantime, please reboot your modem and also consult the following file: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
Have a great day!
Adelina