Awaiting activation?

Tabitha V.
Tabitha V. Posts: 1 ✭✭
in My Mobile
I've been waiting several hours for the activation email to be sent. Any help appreciated.

Answers

  • Laurent R. #18904
    Laurent R. #18904 Posts: 350 ✭✭
    Hello Tabitha,

    It could take some hours for activation. However check your spam, maybe the email confirmation is there.
  • M T. #12340
    M T. #12340 Posts: 738 ✭✭
    You may want to try your phone to see if it works (test all feature(s) available in your plan)
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi Tabitha! Thanks for your fantastic question! :)
    In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
    It's been a pleasure to assist you today! Have a great day! :)
    Don't hesitate to mark my answer as the best! :)
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Tabitha,
    Does your plan is fonctional?
    I hope,
    It can take a few hours to be 100% fonctional.
    If it isnt.
    Dont hesitate to contact the Fizz customer service by chat from 8h00 to 21h00.
    First, connect you to your Fizz account.
    You can see how to contact Fizz on the FAQ https://fizz.ca/en/contact-us
    Wait a few seconds until you see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session with Fizz begins.
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi! Still have the same problem or problem resolved?
  • Whizz
    Whizz Posts: 23,101 admin
    Hello Tabitha,
    I can see that you already contacted us on our live chat and the situation has been escalated further to our technical team.
    As soon as we will have an answer from them you will be notified by e-mail address.
    If you have other questions, here you can find how to contact us: https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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