Still waiting for transfert

Taieb M.

Still waiting to transfert my number to Fizz. I need my phone, more than hall day waiting.

Fizzy

Hi Taieb,

Your account with your old provider must be active for the transfer to work.

If it has been more than half day, you can contact Fizz support to ask for help:
https://fizz.ca/en/contact-us
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.

Here is info from Fizz on transferring your number: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
In the meantime, you can continue to use your old provider SIM to receive your calls and texts.

p.s. You can also click edit on your post to remove your phone number. This is a public forum and you should refrain from posting personal info.

SuperFizzeur

Hi Taieb!
Normally the transfert is supposed to be done!
In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best!

Olivier R. #3666

Dont share your phone number please

Whizz

Hello @Taieb,
Apologies for the encountered issue.
I have verified your mobile number's transfer status and it is successful, but the activation got stuck in pending. I have created a ticket to our technical team to complete your mobile number's activation process and once this will be solved, we will notify you by e-mail.
Thank you for your understanding.
Have a good day.
Catalin