I dont have access to my voicemail why?

Elsa G.

I dont have access to my voicemail why?

Fling

Elsa,

You are shure it's in your plan ?

Check your transaction to know if you paid for
https://fizz.ca/en/transaction-history

Try to reboot your phone.

Contact the support for help

CHAT
Go to this page https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
 
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
 P
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Whizz

Hello Elsa,
As Fling suggested, try to make sure you have the voicemail configured and try it out again after you've restarted your phone.
If the situation persists after you've checked the FAQ he provided. Try to contact our support department so that they can assist you with this.
Cheers!
Nicolae Bogdan

SuperFizzeur

Hi Elsa!
In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best!

Olivier R. #3666

really ? oh no !