I can't use my gig of Internet?

Melody M. #23112

I can make calls, texts and everything but can't acces to my internet, what should i do?

Mike

You must configure the APN
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

If you are using fizz ext you need to enable the data roaming

SuperFizzeur

Hi Melody!
You should have received a text message with network configuration for data or you can go to https://fizz.ca/en/faq/what-are-fizz-network-settings-apn to see how you can configure mobile data, it's an easy explained tutorial!
It's been a pleasure to assist you today! Have a great day
Don't forget to mark my answer as the best answer!

SuperFizzeur

@Mike
Are you using google translate?

Whizz

Hello Melody,
I apologize for this situation that you are experiencing.
As Mike and Mathieu suggested, try to follow the steps from the FAQ they've provided.
If the situation persists, please contact us. Our contact methods can be found over the link https://fizz.ca/en/contact-us
Cheers!
Nicolae Bogdan