I can't use my gig of Internet?
Melody M. #23112 Posts: 1
I can make calls, texts and everything but can't acces to my internet, what should i do?
You must configure the APN
If you are using fizz ext you need to enable the data roaming7
You should have received a text message with network configuration for data or you can go to https://fizz.ca/en/faq/what-are-fizz-network-settings-apn to see how you can configure mobile data, it's an easy explained tutorial!
It's been a pleasure to assist you today! Have a great day
Don't forget to mark my answer as the best answer!6
Are you using google translate?5
I apologize for this situation that you are experiencing.
As Mike and Mathieu suggested, try to follow the steps from the FAQ they've provided.
If the situation persists, please contact us. Our contact methods can be found over the link https://fizz.ca/en/contact-us
This discussion has been closed.