Cannot access rollover data?

I apparently have 988.64mb rollover that expires in 38 days. I had thought I'd already gone through it all, and even had to do a couple of 2gb add-ons. How do I use it? I thought it was automatic.

Answers

  • EdmTrance
    EdmTrance Posts: 2,781
    Contact fizz rep on your client dashboard ! Thanks
  • Whizz
    Whizz Posts: 8,445
    Hello Rheza,
    I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to this.
    If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
    As Mike said, you can check the FAQ he provided, if you haven't done it yet, and see how the rollover data works.
    Have a nice day!
    Nicolae Bogdan
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