Problem internet

Randeep S.

Hi
I ask a question before and got the answer to reboot the modem and also for the sound to check my computer sound setting but I was asking for the TV, I did the reboot and no changes, and for the sound the I connected my cell internet to check if the same breaking sound problem occur and no it was perfect, so I try the TV with wifiand cable connection and it didnt resolve the problem.
Please advise
Thank you

Mike

Try to contact the support in order to have your line checked

If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
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- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
- The green chat bubble should appear after a few seconds in the bottom right corner.
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Do not hesitate to mark this answer as the best

Whizz

Hello Randeep,
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to your situation.
If the situation persists I suggest you use Mike's advice and follow the FAQ that he provided or you can contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Have a nice day!
Nicolae Bogdan