Why my sim card doesn't unblock?
Jacob B. #21972
Posts: 2 ✭✭
in My Mobile
Why my sim card doesn't unblock???????????
10
Answers
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Probably you phone is a sim lock
https://fizz.ca/en/faq/how-do-i-unlock-my-phone
The previous provider must give you the unlock code for free5 -
You need to unlock your phone for free, call to provider from whom the phone is coming.5
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Jacob,
When your card is inserted:
* Your phone is unlocked if it connects to the network or asks you for a PIN code to unlock the SIM card.
* Your phone is locked if it asks you for a SIM unlock code. Follow the instructions below to unlock it.
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If your phone is locked, ask the mobile provider who supplied your phone to help you unlock it
Because Fizz is not the company that locked your phone, we cannot unlock it. Only the provider who sold you your phone (and who locked it) can unlock it for you. Ask this provider’s customer service team for an unlock code and instructions for unlocking your phone.6 -
Hello Jacob,
I suggest you follow Blackpo steps and Mike's link so that your phone can be unlocked and start your Fizz journey.
As they've stated, our SIM cards are all unlocked and have no PIN code associated with their activation.
Cheers!
Nicolae Bogdan5
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