My computer says no internet connection, connected. What's happening?

Jimena C.

My computer says I am connected to the wifi but that there is no internet, when I troubleshooted the problem it said that I need to contact the provider.

Nathan

Try restarting your router.

Whizz

Hi Jimena,
Is everything at the moment ? I can see that you gave Best answer, but I wanted to be sure it's ok for you.
If you still have issues, do not hesitate to reach us via chat : https://fizz.ca/en/contact-us
Have a great day !
Corina