My data stop working yesterday, please help?

Pierre D. 48768

Technical issue

Mike

Did you try to reboot the phone?
Did you check if you still have available data in your account?
Do you configure the data watching dog in your phone?
Double check the APN an update can modify it
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

If you did all of this and you still have problem you should contact the support

- Go to this page https://fizz.ca/en/faq/what-are-fizz-network-settings-apn, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Qulbut

Follow Mike instructions

AntonioMar

Did you pay for service?

Whizz

Hello Pierre,
Apologies for the encountered issue.
I have verified your account and I see that you have reached us by chat and one of my colleagues has made a ticket to our technical team to have this solved. Once everything is corrected, we will inform you through the e-mail address of your account.
Have a good day.
Catalin