Anyone having Call issues?

samisheikh

Lately I have been having quite a few issues with the calls with Fizz. Yesterday I kept trying to call Canada Post and I kept getting the message "La communication ne peut etre etablie, veuillez re-essayer plus tard", and today I am calling another number and I am getting the same message. I have dialed the number 8 times now. This last time I got the same message, and stayed on the line, and after repeating the same message 3-4 times the line eventually got connected without me hanging up and calling back.
Also, every time I call my sister the first or second attempt usually results in call failure. I already rebooted my phone, reset my phone and got my phone replaced so it has to be the network itself.

Whizz

Hello samisheikh,
Apologies for the encountered issues.
Have you tried to make a manual network switch from the phone's settings menu as well and connect to Fizz EXT for a few moments and test then switch back to Fizz and verify if the issue persists? For some more helpful tips, please also take a look over:
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
If the issue persists, please reach us by chat through the link above or Facebook messenger to troubleshoot you further.
Thank you for your understanding.
Have a good day.
Catalin