How do I change my home internet options today?

My home internet was activated today and unfortunately I was not able to ask the technician to change the internet speed when he got here. I'd like to change the speed as we are 3 people working from home right now and we will need a better speed. This is urgent and when I make the change online, it says it will be done in a month but we cannot wait a whole month.


  • Hugo_R
    Hugo_R Posts: 438
    You can always ask customer service
  • Whizz
    Whizz Posts: 8,273
    Hello Marwa,
    I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to your situation.
    If the situation persists or you encounter anything, don't hesitate to contact us by chat following the FAQ
    Have a nice day!
    Nicolae Bogdan
  • Pascal
    Pascal Posts: 943
    If your answer been resolved, you can choose the best answer
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