international call?

moomen I. #19868

i perchased 10 $ long distance to call Egypt, after trying many times to call one number. I wasn't able to connect, I tried the same number from a Bell mobile and it works. could you please cancel my 10 $ perchesed long distance and refund me back my 10$+ tax

Mike

We are users you should contact the support

- Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

AntonioMar

To call Egypt from Canada, dial: 011 - 20 - Area Code - Land Phone Number 011 - 20 - 10 Digit Mobile Number
source: https://www.prokerala.com/how-to/call/egypt?from=canada

Whizz

Hello moomen,
Apologies for the encountered issue.
I have verified your account and I see that you were able to reach us directly by chat and one of my colleagues has made a ticket towards our technical team. Once they will fix this issue, we will inform you by e-mail as soon as possible.
Thank you for your understanding.
Have a good day.
Catalin