How do I reschedule a modem installation?

A technician was supposed to come to install a modem 2 days ago but no one showed up and I’m trying to reschedule ever since but I don’t know how. What can I do?


  • Hugo_R
    Hugo_R Posts: 438
    If those solution don't work, you can always contact Fizz customer service via mensenger.
  • Whizz
    Whizz Posts: 10,294
    Hello Laurence,
    I'm truly sorry to hear about it!
    I've just checked your account and I see that you had a scheduled appointment on March 26. For the moment, the option to reschedule is not visible. To be able to help you more efficiently, we'll need more details. I'm kindly asking you to contact us in private by chat or Facebook Messenger, as soon as you have the possibility. Please check the info provided on the following links:
    Have a good one!
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