My phoen does not work to make local call

Monica K.

My phoen does not work to make local call

Mike

First thing to try it is a reboot
Are you under fizz coverage?
Do you have a good signal?
Do you have unlimited calls? If not, do you still have minutes

If nothing helps, please contact the support

CHAT

- Go to this page https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

AntonioMar

Check this
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Hugo_R

You have good instructions above. Did it work?

Whizz

Hello @Monica,
Apologies for the encountered issue.
I have verified your account and I see that one of my colleagues has created a ticket to our technical team in order to have this issue handled. Once this will be rectified, we will inform you by e-mail.
Thank you for your understanding and patience.
Have a good day.
Catalin