Internet Down in village st Laurent

vanigh

internet is down in H4N Vill st Laurent area?

Mike

This is the 3rd message, it seems that fizz has problem in certain zones

https://community.fizz.ca/questions/2238675-disconnect-internet
https://community.fizz.ca/questions/2238692-wifi-cant-use

MichelP

Vanigh,
Sorry,
I think Fizz is experiencing some problems in your area.

Whizz

Hello vanigh,
Apologies for the unpleasant situation.
I have verified on my end and there seems to be a issue with our network in your area. Rest assured that our technical team is working on this to have it solved as soon as possible.
Once the situation is solved, the services should be restored automatically.
Thank you for your understanding.
Have a good day.
Catalin

vanigh

Thank you all for your speedy kind replies, Internet service (life Line) is back.
My question to Whizz "Team Fizz" is, When Fizz Internet or Mobile service is down, is it possible to have it announce on Fizz front web page to avoid unnecessary inquiries?
Again Tank you all for your Speedy Kind responses.

Whizz

Hi, vanigh,
Happy to hear the good news.
For mobile it is shown in the status of service that can be seen on the link below.
https://fizz.ca/en/faq/status-services
Regarding internet service, your suggestion is dully noted.
Have a good day.
Catalin