wifi cant use!

i can connect my wifi,but the internet isnt work!the light of downstream is blinking and no upstream light


  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,179
    If the green is blinking means a problem with the connection

    Check this out, it can be a problem in your area

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,732
    I can recommand you to do a reset of your modem.
  • Whizz
    Whizz Posts: 13,783
    Hello Bella ,
    Apologies for the unpleasant situation.
    I have verified on my end and there seems to be a issue with our network in your area. Rest assured that our technical team is working on this to have it solved as soon as possible.
    Once the situation is solved, the services should be restored automatically.
    Thank you for your understanding.
    Have a good day.
  • If the issue is with Fizz' network (or Videotron), then you can only wait for them to resolve it.  Your router will automatically re-establish its connection with the Internet once it is available.  In some rare cases, you may have to restart the modem.


    It seems that Fizz is aware of the outtage.

  • they have some problem now
  • Beter
    Beter Posts: 131
    Once the problem is solved, you might need to restart your modem to take the new settings
  • poker85
    poker85 Posts: 778
    Does it work now?
This discussion has been closed.