wifi cant use！

Bella C.

i can connect my wifi，but the internet isnt work！the light of downstream is blinking and no upstream light

Mike

If the green is blinking means a problem with the connection

Check this out, it can be a problem in your area

https://community.fizz.ca/questions/2238675-disconnect-internet

MichelP

Bella,
I can recommand you to do a reset of your modem.

Whizz

Hello Bella ,
Apologies for the unpleasant situation.
I have verified on my end and there seems to be a issue with our network in your area. Rest assured that our technical team is working on this to have it solved as soon as possible.
Once the situation is solved, the services should be restored automatically.
Thank you for your understanding.
Have a good day.
Catalin

André L. #16536

If the issue is with Fizz' network (or Videotron), then you can only wait for them to resolve it.  Your router will automatically re-establish its connection with the Internet once it is available.  In some rare cases, you may have to restart the modem.

 

It seems that Fizz is aware of the outtage.

Antoine P. #1962

they have some problem now

Beter

Once the problem is solved, you might need to restart your modem to take the new settings

poker85

Does it work now?