How can I order SIM with my visa?

seyyoun

I've tried to put my credit card number and it say it's more digit than allowed. What should I do? I'd like to buy 2 Sim.

Whizz

Hello seyyoun,
Is the card you wish to use a Canadian Visa credit/debit or MasterCard credit card? If yes, please verify with your bank if you are using the correct information while you are trying to place the order. For more about the accepted payment methods, please take a look at:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
Thank you for your understanding.
Have a good day.
Catalin

André L. #16536

If you have too many digits for the credit card, you possibly have some derivative of credit card (cash card, gift card, etc).  All credit cards (MasterCard and Visa) have 16 digits

clau3166

it could be a matter of not putting the spaces to have only 16 digits. Try without the spaces and see what that does. Good luck!

MichelP

Seyyou,
You can ask for help to the Fizz support.
Please, chat online (from 8h00 to 21h00, each day).
The adress is:
https://fizz.ca/en/faq/what-payment-methods-can-i-use

Chris K. #7521

How many numbers does your credit card number have? It should only be 16. Do not enter any spaces.