My Internet is down. I am in Montreal, Rosemont. When my Internet will be recovered?
Svetlana S. #12980
Posts: 1 ✭✭
in Internet
I do not have internet in Rosemont, Montreal for more than an hour. When the service will be recovered?
26
Answers
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It is a known problem they are working on it13
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Fizz is working on it.Mine is back, I’m on the south shore of Montreal.8
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See answer from Fizz in french....8
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Hello Svetlana,
Fizz is aware that the Home internet service is slow or interrupted for some of its members. A dedicated team is currently working to address the situation. In the meantime, the portability of new members to Fizz mobiles services will be impossible.
Fizz apologizes for the inconvenience this may be causing you.
-Luciana11 -
There you go, answer from Fizz ! They are working on it. Freezing rain is not helping.8
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In the French community a user reported that is back
Can you try to reboot your modem?8 -
The issue seems to be reported as resolved
Try rebooting11 -
Svetlana,
It supposed to get resolved by Fizz.
Try to reboot your modem or do a reset of your modem.7 -
Hello Svetlana,
See the Luciana answer, she is a Fizz employees.6 -
Please choose a best answer to close the discussion.Merci!6
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Hope your internet is back by now !7
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it might be caused by the holiday~
another one will come ~~~
Anyway, happy new year!2
This discussion has been closed.