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No service when travel to Ontario?

Yp Posts: 26
I have canada wide plan but I only had partial service when I was not in Quebec. Data feature not available but calling features were okay. Anyone else has the same problem?


  • Yelena
    Yelena Posts: 1,801
    You should also try to put your phone in airplane mode for 20 seconds and put it back to normal. This action prompts the phone to find networks.
  • redhead
    redhead Brossard, QuébecPosts: 738
    By default, roaming is off on most phones. Turn roaming on for Fizz and keep it on.
  • Fizzy
    Fizzy Posts: 6,451

    Enable Roaming

    And if problem persists, try manually selecting another FIZZ EXT network.

  • Be sure to have your roaming on. Is your plan canada-wide coverage? or just quebec?
  • GOAT
    GOAT Posts: 227
    As long as the settings of your phone are correct, you shouldn't have a problem.
This discussion has been closed.