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How long does phone number change take effect?

I have gone through all the steps under "My plan/change my phone number" services. But I didn't see my phone number has changed


  • Whizz
    Whizz Posts: 7,879
    Hello Songmi,
    If you're still encountering this issue, I invite you to consult our faq link: https://fizz.ca/en/faq/how-do-i-get-a-new-phone-number and check all the steps provided.
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
    You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
    Have a great day!
  • Kovid
    Kovid Posts: 567
    It shouldn't take a lifetime, otherwise there is an issue and you to reach out to Fizz
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