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Gerard C. #11446
I have a mobile plan addon for Asia, and I am currently in South Korea, but the data roaming is NOT working at all.
It automatically connects to SK Telecom and I do have roaming data enabled.
Fist make sure that roaming is enabled then make sure that the APN is correct. You can also try to manually connect to different networks.
Hope this helps.
Andréanne G. #4496
You should contact fizz directly
Simon B. 30306
Try to manually connect to a provider and activate the 3G/4g
As you can see, the travel Add-on for Zone Asia/Oceania covers several countries.
So the same travel add-on will give you mobile data in both Korea and Hong Kong.
Remember to enable roaming on your phone and you may need to manually select FIZZ-EXT carrier in some countries if auto network isn't working.
it will show the local carrier name. only show ext in Canada.
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that:
Thank you very much for your understanding.
Have a good one!
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