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Our modem doesn’t work,there is no internet connection


  • Whizz
    Whizz Posts: 7,846
    Hello Alimohammad,
    I am sorry for this issue. Can you please try to unscrew the modem from the internet socket and power outlet, screw the cable tightly on both ends and then connect the modem back into the power outlet? If you are still having issues, can you please reach us by facebook messenger or chat so we can make further checks with you?
    Have a good day!
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