Technician came but received: You missed your installation appointment!

Thonny

Hello,
The technician came to the house to install it, but later, in the afternoon, I received the email the appointment was missed and need to be reschedule.
What to do?
Thanks in advance,
Tony

Takion

if the installation went fine and the internet is working just disregard the message

Fizzy

Check your Fizz account. Make sure your Internet plan is active on your account. You don't want any unexpected problems/outages due to unpaid bill next month.

If you see any issues, contact Fizz support to let them know about the mix up.

 

The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.

 

• You're logged into your Fizz account.
• You're active on a help page such as https://fizz.ca/en/contact-us
  
• Simply click on the chat bubble that appears at the bottom on the right.
• You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
  
• You have disabled any ad blockers in your browser.

 

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Gates

In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.

Whizz

Hello Thonny,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message by Facebook Messenger: https://facebook.com/fizzca.
Have a great day!
Radu