home internet not working after new installation

selvarajen

hi. i just subscribed to fizz home internet and the technician came to install it today. it worked for like 5-10mins but after no internet at all. the lights are on and blue as well. what should I do?

Whizz

Hello Selvarajen,
I am sorry to hear that you experienced some issue. I have checked your connection and everything is normal. If the issue persists please contact us via Live Chat as we will need to do some manipulations to check the connection. Here you can find the steps you need to follow to access the chat bubble: https://fizz.ca/en/contact-us .
Thank you very much for your kind understanding!
Have a wonderful day!
-Bogdan