Can I Reactivate my Sim CARD after 60 days of not using it?

gabriel B. 24896

I have a sim card on my profile that i used for 2 months to test the fizz network. This was 5 months ago
i want to reactivate it.
doesnt seem to let me. is it because it has been inactive for over 5 months?
why would it be on my profile?

Whizz

Hello Gabriel,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message by Facebook Messenger:
https://facebook.com/fizzca
Have a great day!
Radu

Gallina

Try this link to reach Fizz and make sure you're logged into your account
https://fizz.ca/en/contact-us

Gallina

Also, if you create a new account and need a referral code in order to get a 25$ bonus, you can pick one here : https://community.fizz.ca/questions/2042667-referral-code-25-bonus

code_WD3TG

Contact customer support. They will confirm the Activation code and the code printed on your SIM and they will "release" the SIM to be reused.

redhead

@gabriel: please select Whizz (Fizz Team) answer as "best answer" to close this discussion.

Simon H. #6464

I’d recommend reaching out to fizz support via Facebook chat. They usually respond within minutes. Open Facebook and search fizz mobile.
Good luck