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Why virtual support to setup voicemail is in French?

I don't understand French; if the virtual support to setup voicemail is only in French; then how I suppose to get help from that? My profile language was setup in English.

Answers

  • Mike
    Mike Posts: 18,409
    You need to change the default language
    option 4, after 3
  • to change the default language, at first I need to understand that.
  • Contact support to get help

    Support

    08:00 to 21:00 week time
    10:00 to 18:00 weekend
    CHAT
    Go on this page
    if you are not connect then login
    Go to a faq page like :
    https://fizz.ca/en/contact-us
    Wait 15 seconds for the bubble
    icon to appear at the bottom right
    of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slow)
  • M T. #338
    M T. #338 Posts: 2,940
    Press 4 wait for a few seconds and press 3
  • Hi Mohammad, to change the setting call your voicemail, then enter your pin followed by# . Select option 4 then 3 and finally 1 for English voice mail.
    Good luck
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