How long does it take to get service

ALi S. #8048
ALi S. #8048 Posts: 1 ✭✭
in My Mobile
Hi I registered yesterday to fizz service but i still get no service on the network. I still see the message on my account that says * activation pending*
How long does it take to get service??

Answers

  • Mike
    Mike Posts: 21,581 ✭✭

    Contact the support at most should be 24hr, usually 15 min.

    Did you try to insert the sim to your phone?

    You should contact the support

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Shilgi
    Shilgi Posts: 191 ✭✭
    For me it took 20 minutes to get service, should no take that long
  • Yelena
    Yelena Posts: 1,861 ✭✭
    It might take one hour if you transfer your number from another provider, but not one day. Contact the support.
  • Whizz
    Whizz Posts: 23,102 admin
    Hello ALi,
    I am sorry for this situation. I see that the line is fully active now, on my end. If you are still having problems with your services, please do make a quick phone reboot and if they still persist, let us know.
    Have a good day!
    Catalin
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