No voicemail message?

redhead
redhead Posts: 818 ✭✭
Hi. I did not take voicemail, so when people call, Fizz automated message says something like "something went wrong, check the phone number". Is this normal? People think I changed numbers... or was disconnected. Any other ideas / workarounds? Thanks!

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Yes is normal, strange but it is like that :(
    I never check my girl friend phone, since she does not have voicemail too.
    Check the call forward options

    https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

    I will try #21#
  • redhead
    redhead Posts: 818 ✭✭
    Tried #21# as Mike suggested and did work,
    We tried ##21#, ##67#, ##61#, and ##62# to remove all forwarding. Did not work.
    Suggested to Fizz that they change the default message to something like "the user cannot be reached at this moment, please try again later."
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