No voicemail message?

redhead

Hi. I did not take voicemail, so when people call, Fizz automated message says something like "something went wrong, check the phone number". Is this normal? People think I changed numbers... or was disconnected. Any other ideas / workarounds? Thanks!

Mike

Yes is normal, strange but it is like that
I never check my girl friend phone, since she does not have voicemail too.
Check the call forward options

https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

I will try #21#

redhead

Tried #21# as Mike suggested and did work,
We tried ##21#, ##67#, ##61#, and ##62# to remove all forwarding. Did not work.
Suggested to Fizz that they change the default message to something like "the user cannot be reached at this moment, please try again later."