As of three days now, I can't use data in Toronto- I had it before, what's the issue?

Pablo B. #3686
Pablo B. #3686 Posts: 1 ✭✭
Simple question- I've been using data in Toronto recently- usually I barely get 3G, but there is data nevertheless. Now, for the last 3 days, I literally don't even get the faintest bit of data- 5 bars of phone connection, but no data turns on.

Answers

  • Mia G.
    Mia G. Posts: 19 ✭✭
    Are you using a travelling add-on or not? Either way I would contact support. I've had issues in the past using data from my usual plan and from travaelling add-ons and they helped me in both cases.
    My travelling add-on issue was solved using the method described here : https://fizz.ca/fr/faq/quels-sont-les-parametres-reseau-de-fizz-apn
  • Whizz
    Whizz Posts: 23,047 admin
    Hello Pablo,
    Does this issue still persist? If yes, then please reach us by chat or Facebook messenger. For more about how to contact us, please use the following link:
    https://fizz.ca/en/contact-us
    Have a good day!
    Catalin
This discussion has been closed.