If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.

My data internet is working half way, any help?

I have tried to send myself configuration sms several time and installed and rebooted my phone, but Internet on my phone still works really glitchy.
1. I've never have more than 3 bars out of 5 of my mobile connection, sometime it's even 1-2 only. And I live in Lasalle.
2. It seems like I have 0 upload speed according to speedtest.
3. Which I think influence the work of Google services for me:
Google Maps can't find the route and always tells me there is no connection to server
Google Pay just doesn't load at all.
4. If I use Whatsapp, I can receive pictures, but can't send, it always fails.
4. At the same time websites are loading fine.
Your chat bubble is not working, so I'm asking here.


  • Whizz
    Whizz Posts: 7,846
    Hi Tzatziki,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    To chat with us, make sure that:
    You're logged into your Fizz account.
    You're active on a help page.
    You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    You have disabled any ad blockers in your browser.
    Have a great day!
This discussion has been closed.