Installation pending , service cancellation

Ali M. 19525
Ali M. 19525 Posts: 2 ✭✭
I have not installed my service yet and I would like to cancel the subscription. when I cancel the appointment I get an error. Please let me know how I can cancel the subscription and get a refund (VIP installation + first-month payment)

Answers

  • GOAT
    GOAT Posts: 227 ✭✭
    Contact Fizz support to have this cancelled. Facebook seems to be more effective than live chat.
  • Whizz
    Whizz Posts: 18,785 admin
    Hi Ali,
    As I have checked your account I can see that the "Cancel" button is active on your account. You need to go to "My plans"/"Manage plan"/"Appointments". If you still need further help, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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