MMS unreliable...

Martin P. #2058
Martin P. #2058 Posts: 27 ✭✭
in My Mobile
Ive been having an issue with MMS... Sometimes MMS works like a charm... But most of the time the recipient doesn't even receive it... I have a new Pixel 2 XL...
Is there an internal file size limit at Fizz?? Is there an internal file size limit maybe in Fizzs network? Perhaps my MMS pictures are going through... But getting rejected internally?

Answers

  • Jonathan L. 1775
    Jonathan L. 1775 Posts: 5 ✭✭
    Same thing just started happening to me. I was sending MMS all afternoon/evening when suddenly they stopped going through like 30 mins ago...
  • Hugo G. #4782
    Hugo G. #4782 Posts: 50 ✭✭
    Do you still have this problem today? It seems many people were affected yesterday but not the problem seems resolved.
  • GOAT
    GOAT Posts: 227 ✭✭
    I've had this problem with some MMS messages and not others. Very sporadic, even with messages sent at the same time.
  • Dominic L. #1933
    Dominic L. #1933 Posts: 727 ✭✭
    Lots of people having the same kind of issue lately.
    Any update? Has it been resolved?
  • Whizz
    Whizz Posts: 23,438 admin
    Hi Martin,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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