Account issues ?

I have been using fizz from many monthly before even April 2019 ( stabilisation period)


currently even after setting the payment method twice ( since there was change in our address ) it said been added but today got the message of frozen account due to it .


just logged in and used the same details without enterrring the payment method and payment went through in seconds


now the issue is , got new agreemeneg which says start date is different than original and my payment plan may get shift to regular price than having original into offer ? Why ? This is your technical issue and I immediately took action before even the deadline given ? 


Need to to ensure my monthly plan doesn’t charge more ? Please confirm .


  • Whizz
    Whizz Posts: 13,812
    Hi Randeep,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: .
    Thank you very much for your understanding.
    Have a good one!
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