I have an overdue balance with Fizz from couple of months ago, however has not How do i make the pay

Vamini
Vamini Posts: 1
I have an overdue balance from February, and there is no way for me to make the payment. It was supposed to be automatically drawn out bye Fizz, however it has not been taken. Is there any way for me to speak to someone in detail, or make the payment myself. I am no longer with Fizz

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,165

    Did you try to chat with them? They will be open tomorrow from 8am

     

    CHAT

    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

     

     

  • GOAT
    GOAT Posts: 227
    Contact then and they should be able to walk you through it.
  • Ivan J.
    Ivan J. Posts: 24
    Great! Let us know your experience afterwards, ok?
  • Fizzy
    Fizzy * 1Go de ma part + 50$ code référence Fizz => 66KGA <= $50 Fizz Referral code + 1GB data from me *Posts: 7,124

    Fizz is a prepaid service. If you don't pay, you don't have service.

    Why do you believe you have an overdue balance?

    Are you able to confirm? I'm guessing you can no longer logon to your Fizz account.

     

  • Whizz
    Whizz Posts: 10,231
    Hi Vamini,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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