why is my account locked?

Jakob Z.
Jakob Z. Posts: 1 ✭✭
see picture attached. my account is locked. please unlock it


  • Dominic L. #1933
    Dominic L. #1933 Posts: 726 ✭✭
    contact chat support
  • Whizz
    Whizz Posts: 18,455 admin
    Hi Jakob,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Also, please do not post private information here, as this is a Community hub and everyone will be able to see it.
    Thank you for your kind understanding.
    Have a great day!
  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 783 ✭✭

    That's an old problem, most certainly fixed now. But it's a well know problem, and it can be quickly fixed by contacting Fizz Support. See Fizzy's answer to see how to contact them.

    If problem, you can select the answer that help you the most and it will close this thread.

  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 783 ✭✭
    This problem is quite old, and well documented and it can certainly be closed, no ?
This discussion has been closed.