Data in USA

Junko

Before going to Vermont over the last weekend I bought Wallet Money to use pay as you go.
I could receive calls and text but no data. I could not use my Safari at all. Very inconvenient.
My roaming is set on.
I am going to NY next weekend.
What should I buy not changing my plan?

Mike

I have a Canada+USA coverage and everything was working correctly for me.
The first time I got a problem the first 5 or 10 min after start to work.
You should contact the support, since it should work, since you enabled the roaming in your phone. Did you enable the 3G/4G too?

Fizzy

According to Fizz FAQ, you should be able to use your Wallet for all Pay As You Go services.

https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it

 

However, when I check Manage My Plan -> Wallet, I see this

Calls $0.10 / min

Texts $0.05 / text

Data n.a

 

Since I have a data plan, it looks like I cannot use my wallet to pay for data.

If you have a similar setup, you should contact Fizz support.

The only way I found is to change your plan to combined Canada and USA coverage.

 

Whizz

Hi Junko,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu