Activation pending

chaudhri
chaudhri Posts: 1 ✭✭
in My Mobile
Hello!
I have activated my sim card. My account status shows activation pending. Most of the time it activates in no time. I am not sure if there is a problem? I check all the information entered there is correct please help me to solve issue.

Answers

  • Mike
    Mike Posts: 21,581 ✭✭

    You are better off contacting the support, i do not know if they will open at 8 or 10 today 

     

    CHAT
    Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Whizz
    Whizz Posts: 23,101 admin
    Hi Chaudhri,
    I can see that there is already a ticket opened for this issue on your account.
    When our technical team will resolve your issue, we will notify you via the email associated with your account.
    Have a great day!
    Radu
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