How can I change my credit card for payments?

LEONARDO N.
LEONARDO N. Posts: 1 ✭✭
in Your Fizz Account
I need some help, please.

Answers

  • Mike
    Mike Posts: 21,710 ✭✭
    If you are not able from your panel, you can contact the support

    https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
  • Mike
    Mike Posts: 21,710 ✭✭

    If you still have problems

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Whizz
    Whizz Posts: 23,555 admin
    Hello Leonardo,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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