Signal unstable

Micromode

Signal instability causes my home internet to crash regularly. Either wired or WIFI. Proceeded to restart my modem, the 2.4 and 5 g lights keep flashing. Also, the INTERNET light us flashing. Odd though, my sister-in-law via her dell windows xp is watching a film. On the other hand Chromecast won't connect and my computer running Windows . Can't connect. Help

gremiobr

Considering that you already reboot the modem and it isn’t work, You should contact fizz by chat or Facebook messenger

Mike

Sometime can help resetting the modem to the default configuration

Mike

I found the guide
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

Serge R. #503

That’s the ethernet and wifi thats flashing it’s normal it means there is traffic or activity... deactivate ATF and band steering in the advance setting and you should be ok. But its normal for wifi and ethernet to flash.

Lopresor

try separating the 2.4 and 5G connections by turning off band steering.
log into your router > wireless > basic settings > 5G > disable

Dallaire_M

As suggested by Lopressor, try to desactivate band steering

Whizz

Hi Micromode,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu

Micromode

With the help of Ana, this morning, we proceded to reset my modem to it's inital configuration. Ate the moment I right this, my system seems to be working properly.

I feel my situation seems stabalised and will continue to survey my situation.

For the moment, I feel confident enough to close this question.

As usual, Ana and the team are of great help. Only problem is I have been waiting since my installation day to have access to the BUBBLE.

Thank you Ana