Can I get refund for the unused zone-USA travel and on?

Yiping
Yiping Posts: 2 ✭✭
I purchased travel and on zone-USA on March 31 when I travel to Washington, but I can’t find a way to use it when crossed over the border, the provider was displaying AT&T, not FIZZ, so now I am back, I didn’t use the travel add on, could you please refund me back the cost of $20?

Answers

  • Irene
    Irene Posts: 5,083 ✭✭
    Non you cannot :(
  • Whizz
    Whizz Posts: 23,099 admin
    Hi Yiping,
    In order to be able to check your situation, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu