Unable to receive text but able to send text?
I am able to send some texts, get calls, do calls...but i dont receive any texts...
I did reset my phone, updated the OS etc...
Its been 2-3 days now...I am really not liking this.
Answers
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Hello Kevin Francis Cespedes,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a wonderful day!
-Bogdan5 -
try clearing the cache of your phone4
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Is it Android? Did you check you APN settings?3
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Donc, c'est mieux de contacter fizz
Chat
To chat with us, make sure that:
- You'relogged intoyour Fizz account.
- You're active on a help page.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
2 -
Fizz ask to contact by chat
Chat
To chat with us, make sure that:
You're logged into your Fizz account.
You're active on a help page.
You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
You have disabled any ad blockers in your browser.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
9 -
Please listen to the Whizz.
The forum can not help on this.4 -
check you APN settings, also try the simcard on other phone.3
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You need to do as Whizz says. Contact Fizz customer service.
We are customers like you, we cannot fix this issue. Good luck!8
