my message can't send and receive

Muqing Li

in quecbec，I can‘t send message and receive

DavidC

Are you a new user?

 

If yes, have you configured your APN properly?

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn If not

 

If not, since yesterday outage, have you rebooted your phone?

Kevin P. #2908

Do you have the right APN?

Whizz

Hi Muqing,
If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger, in order to be able to help you further. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have an excellent day!
Radu