No net work in my two mobile phone

Daouda D. #3959

4 days after baying two sim card now now a have net work in my two mobile phone. Can you send me new sim cards? Can you give number to call customer support?
Im very disapointed off your services.

Mike

Read this https://community.fizz.ca/questions/1933332-status-services

Mike

Please remove email from this public forum

Alex M. #2475

The network is down now.Contact Fizz support on Messenger if you have to

Mike

To contact the support you can have a look on this page https://fizz.ca/en/contact-us to see the opening hour and the procedure.

Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon)

Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

 

Mike

Were you able to solve the problem?

Whizz

Hi Daouda,
Please accept our sincerest apologies for the Monday network outage.
We are 100% digital customer service company, therefore yon can only contact us in private by chat or Facebook messenger. Here you have the info: https://fizz.ca/en/contact-us. I'm kindly asking you to not post again on Community your private info (for example your email).
Thank you for your understanding.
Have an excellent day!
Radu