Why am I not able to get SMS or MMS messages 6 hours after my number was ported and is active on Fiz

Perry Kirkpatrick

No incoming texts. Everything with my new Fizz account works; data, voice calling, outgoing SMS, but no incoming SMS or MMS. I have done all the suggested technical checks and confirmations but still no incoming texts. Please help.

gremiobr

Talk to fizz by chat or Facebook messenger

redhead

For th first time i also had trouble receiving texts today. Maybe their network?

Adriana Z.

Try to turn OFF your phone for an hour
Sometimes that solves the problem

Mike

The texts are sent from other mobile phones or from companies for the 2-factor authentication?

Whizz

Hi Perry,
If you're still experiencing this issue, please contact us in private by chat or Facebook messenger, to be able to help you further.
Here you can check the info : https://fizz.ca/en/contact-us
Have a great day!
Radu