Technician for internet installation never showed up what do I do now ?

Elyse B. #378
Elyse B. #378 Posts: 19 ✭✭
in Internet
The technician for internet installation never showed up what do I do now ? Can you just rescheduled it please to Friday the 30th between 8h am and 12h ? I started paying 10 days ago and have nothing installed yet...

Answers

  • Mike
    Mike Posts: 21,562 ✭✭
    Hi Maurizio,
    contact the support by chat
    https://fizz.ca/en/faq/how-install-my-wi-fi-modem
    ( go on the page and wait 15 seconds for the icon to appear at the bottom right)
  • gremiobr
    gremiobr Posts: 237 ✭✭
    Contact fizz by chat or Facebook messenger :)
  • Tuan
    Tuan Posts: 43 ✭✭
    Contact them to reschedule your installation. Once your installation is complete and Internet is up and running, Fizz will start counting down 31 days (billing cycle). For example, if you're installed the 30th of March, the next paiement will be withdrawn on the 30th of April.
  • Daniel L. 1292
    Daniel L. 1292 Posts: 90 ✭✭
    You could always schedule another appointment and then not be home when he shows up, just to get even. Just kidding.
  • Whizz
    Whizz Posts: 23,045 admin
    Hello Maurizio ,
    I am sorry abot the situation you encountered.In order to help you further I invite you to contact us via live chat : https://fizz.ca/en/contact-us .
    Have a nice day!
    Marius Daniel
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